A TWO-YEAR-OLD girl was sent home forced to live with a broken arm after being misdiagnosed at a walk-in centre.by doctors.
Joanne Hollins-Cooper, aged 31, from Weston Coyney, took baby daughter Jessica to the centre in Hanley after the tot took had taken a tumble at the family home.
-
Joanne Hollins-Cooper with her daughter Jessica.
Following an During an examination, Joanne was told that Jessica had just badly bruised the arm and needed bed rest so it could improve. But three days later, concerns were raised by the toddler?s grandma, when she realised Jessica could not longer lift her arm at playgroup. Joanne took her daughter to the A&E unit for a second opinion.
After a series of x-rays, Joanne was shocked to be told that her daughter had broken her arm find that the toddler had a broken it in two places.
Joanne said: ?Jessica was playing at home and running around, like every toddler does. Before I knew it, she had tripped over and fallen down awkwardly. I tried to have a look but she was crying out in pain every time I touched it.?
Joanne, an administrator for a haulage company, took Jessica to the Hanley walk-in centre to get it checked out that afternoon.
After waiting an hour at the walk-in centre in Stafford Street, Hanley, Jessica?s arm was examined. they were seen by a nurse practitioner, (check) who examined the arm.
Joanne, of The mother, from Weston Coyney Road, said: ?I was told nothing was broken and it was just badly bruised.
?She advised us to have some rest for a couple of days and to give Jessica some Calpol for the pain.
?At the time, I thought ?they know better than me? so I believed her the doctor when she said it wasn?t broken.
?Obviously, Jessica wasn?t being herself and was very grumpy but I just put it down to her arm being sore.?
Joanne stayed at home to keep an eye on her daughter and expected things to improve.
But three days later, concerns were raised by the toddler?s grandma, when she realised Jessica could not longer lift her arm at playgroup.
But when she did not improve, the family went to the University Hospital of North Staffordshire.
The x-rays revealed that Jessica?s And after a number of X-rays she discovered her right arm was broken in two places, on either side of the elbow.
Joanne said: ?It was really upsetting because she was in a lot of pain getting the x-rays and it is impossible to explain to her why it needs to be done. ?I just cried because I felt so guilty that she had been walking around with a broken arm for all that time.
?I had done what I thought was best and trusted the professionals.?
Jessica had her arm in plaster for two weeks. At a further appointment, doctors found there was and after a further appointment, was told there is still a small fracture. She is due to go back for a further check-up in three weeks.
Meanwhile, the family has lodged a formal complaint with the Hanley walk-in centre about the misdiagnosis which is run for NHS by Harmoni.
Joanne said: ?They have not apologised to me but I have been told they are investigating what happened. I am very angry and it riles me. We are always told to use walk-in centres rather than A&E, to ease the pressure on the hospital ? but look what happens when you do.?
Dr Russell Kelsey, regional medical director for Harmoni, said: ?As the largest provider of out-of-hours urgent care in the country, we pride ourselves on offering the highest levels of patient care and satisfaction. Any patient concern with our service is treated very seriously and thoroughly investigated.
?We are in the process of investigating this complaint and as soon as those investigations are concluded, we will share our findings with the mother. We have a duty of confidentiality to all those who use, or have used, our services and cannot discuss an individual?s care in the media.?
sopa marg helgenberger censorship wikipedia sopa and pipa bills censoring the internet blackout
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.